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Privacy policy

PAYMENT POLICY:

Effective Date: 01/03/2024

1. Introduction

Welcome to "Tach - 21 minute grocery delivery" operated by Timeasoft Private Limited. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By accessing our website at https://www.tach21.com or using our mobile application ("App"), you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

  1. Personal Information: When you register on our platform, we collect personal information such as your name, email address, phone number, and delivery address.
  2. Transaction Data: We may collect information related to your orders, transactions, and payment details.
  3. Location Information: To provide hyperlocal grocery delivery services, we may collect and process your location data.
  4. Device and Usage Information: To provide hyperlocal grocery delivery services, we may collect and process your location data.
  5. Device and Usage Information: We gather information about the device you use to access our platform, including device type, operating system, and usage patterns.

How We Use Your Information

  1. Order Fulfillment: We use your personal information to process and fulfill your grocery orders.
  2. Communication: We may use your contact details to send order confirmations, updates, and promotional communications.
  3. Improving Services: Your data helps us analyze user preferences, improve our services, and enhance the user experience.

Data Sharing

  1. Partners and Local Stores: We share necessary information with local stores and partners to fulfill your orders and facilitate inventory management.
  2. Service Providers: We may engage third-party service providers to assist with functions like payment processing, delivery, and analytics.

Security Measures

  1. Data Security: We employ security measures to protect your information from unauthorized access and ensure data integrity.
  2. Data Breach Response: In the event of a data breach, we will notify affected users in accordance with applicable laws.

User Choices:

  1. Opt-Out Options: You can opt out of receiving promotional communications by contacting us at [email protected]. Additionally, you can deactivate your account through the platform settings.
  2. Cookies : We use cookies for various purposes. You can manage cookie preferences through your browser settings.

Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process information from children.

Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Any significant updates will be communicated through the platform. Please review the Privacy Policy periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

Timeasoft Private Limited

T-hub 2.0, 20, Inorbit Mall Rd, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081

Email: [email protected]

Phone: +91 7981261014

Thank you for choosing "Tach - 21 minute grocery delivery." Your privacy is important to us, and we are committed to protecting your personal information.